Be aware of scammers in the Parkland area!
Con artists are impersonating Parkland Light & Water employees to try to scam you out of your money!
Scam 1: A Parkland Light & Water customer reported a male impersonating a utility employee arrived at her home demanding money immediately to avoid a disconnection. He was dressed in white coveralls with a "Light & Water Services" name tag and a "Light & Water Services" magnetic sign on his white van. The van did not have a license plate.
Scam 2: The caller impersonates Parkland Light & Water, stating the customer will be disconnected unless the customer pays their utility bill immediately. The caller asks the customer to pay using either a prepaid credit card or to meet them at a specific location with cash.
Just a few things to remember: PL&W employees will not accept payments outside of the PL&W office and will not go to your home demanding payment. If you feel pressured for immediate payment or to give personal information, please call our customer service representatives for information on your account. Our hours of operation are Monday - Thursday 7:00 am to 5:30 pm.
On June 25 at approximately 11:30 AM Parkland Light & Water experienced a large outage, lasting about 75 minutes. The outage effected the West Central area and some of the North West Corner of our service area. The area extended from Tule Lk. Rd. S. to 112th St. S. and spanned from Spanaway Loop Road to "C' St. and Park Avenue in some instances. A faulted feeder cable tripped the circuit breaker at our substation, but the crew was able to switch around the bad cable and restore power to the service area via an alternate feed cable. Thank you for your patience as our crew worked safely and efficiently to correct the problem.
SCAM ARTISTS CONTINUE
Recently there have been attempts by criminals to steal money from our customers. These criminals claim that our customers will be disconnected if they don’t pay them immediately with a gift card or with cash. A customer will never be disconnected on a day when our business office is closed. If you have any questions please call our business office during normal business hours Monday through Thursday 7:00 am to 5:30 pm at (253) 531-5666.